Windows 365 – Hybrid Windows for a Hybrid World

Now any device can be a Cloud PC with Windows 365. Windows 365 securely streams your desktop, apps, settings, and content from the Microsoft cloud to your devices to provide a personalized Windows experience. Hybrid Windows for a hybrid world. Welcome to your Windows 365 Cloud PC. Learn more.

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Let’s Stay Connected!

Make hybrid work, work. The next generation of Windows experiences from Windows 11 and Windows 365 combine the power and security of the cloud with the versatility and simplicity of the PC. Powerful for employees, consistent for IT, and secure for all, the new Windows does it all. From online meetings to document sharing to remote device set-up, your teams can work confidently anywhere, protected by the most secure Windows yet. When you sign up for our mailing list, you’ll get even more information about how Windows 365 enables a variety of new scenarios for the new world of work. Let’s stay connected.

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Windows 11 vs. Windows 365: What’s the Difference?

Wondering if Windows 11 or Windows 365 is the right choice for your business? Both are powerful, new experiences from Windows designed for the new world of hybrid work. But there are differences. This article from Fossbytes highlights the major differences between the two, so you can decide which is the best fit for your organization. Read more.

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Microsoft is Integrating its Windows 365 Cloud PCs into Windows 11

“Microsoft put PCs in the cloud with Windows 365, and now it’s integrating these Cloud PCs directly into Windows 11.” This article from The Verge covers the latest updates in Windows, and how Windows 365 lets businesses access Cloud PCs from anywhere to stream a version of Windows 10 or Windows 11 inside a web browser. Read more.

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Windows 365 Solves Hybrid Work Issues, Security Risks, Employee Burdens & Multiple License Purchases

Not all hybrid work solutions are created equal. It’s important to choose a solution that works with your business’s unique culture. CyberAgent Inc., a Japan-based developer of media, advertising, and games, was ahead of its time, with employees working remotely pre-COVID-19. When the pandemic hit, nearly the entire company quickly implemented working from home through VPN. When that solution proved to be a challenge, they looked for a remote desktop tool. They tested and adopted Windows 365 after only two months of testing. Read more to see why.

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Exam Prep MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

Candidates for this exam are functional consultants with customer service expertise. They are responsible for implementing omnichannel solutions that focus upon service, quality, reliability, efficiency, and customer satisfaction.

Candidates design and implement service management processes in collaboration with solution architects. Candidates collaborate with customer engagement administrators to implement and upgrade customer service components including knowledge management, customer feedback, and connected services.

Date : 2022-11-21 Location : 09 to 12 noon (US & Canada) Registration URL : https://bit.ly/3Ga6fNE Event Agenda

Event Agenda

• Microsoft Dynamics 365 Customer Service Overview
• Exam Tips & Tricks
• Important Exam Readiness Resources
• Test your Skills with Readiness Questions

Skills Measured

• Manage cases and Knowledge Management (25–30%)
• Manage entitlements and SLAs (5–10%)
• Implement scheduling (5–10%)
• Implement multi-session experiences for Customer Service (20–25%)
• Manage analytics and insights (10–15%)
• Implement Microsoft Power Platform (5–10%)
• Implement Connected Customer Service (5–10%)

Who Should Attend? 

• Power Users, Low Code Developers, Functional Consultants, Solution Architects, Technical Architects

 

The Metaverse is Coming to Work

For Gen X and other digital natives, adapting to modern technology is second only to breathing. When businesses reimagine the workplace, it's important to consider how AI and the metaverse will facilitate future communications and team interactions. Using emerging technologies, like Microsoft Teams, can augment cooperation and facilitate co-creation in a distributed work world. Let us help you deliver engaging events that transcend space and distance to collaborate in new ways.

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Managing Your Hybrid Work Scenarios

When it comes to onboarding your hybrid workforce – whether fully remote, hybrid, or contract – the next generation of Windows makes deploying and protecting endpoints simple and easy. With built-in assist features, and the most advanced Microsoft Endpoint Manager yet, your team can focus on what matters: getting their job done. Learn more.

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Stay connected

Hybrid work is here to stay, and businesses must have reliable and secure tools to remain competitive. Microsoft Teams makes it easier for people to work and collaborate, and for businesses to successfully adapt to a new way of working. Discover a dynamic, secure platform that allows teams to connect and interact with each other – no matter where they are. With Microsoft Teams, you can empower your team from anywhere on the globe. Sign up to stay connected. We’ll help you learn more about using Microsoft Teams.

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Let’s Stay Connected!

Make hybrid work, work. The next generation of Windows experiences from Windows 11 and Windows 365 combine the power and security of the cloud with the versatility and simplicity of the PC. Powerful for employees, consistent for IT, and secure for all, the new Windows does it all. From online meetings to document sharing to remote device set-up, your teams can work confidently anywhere, protected by the most secure Windows yet. When you sign up for our mailing list, you’ll get even more information showing how Windows 365 enables a variety of new scenarios for the new world of work. Let’s stay connected.

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Reimagine Your Digital Endpoint Estate

What do your employees want in the workplace today? In a recent Work Trend Index survey, 51% said they want a job that gives them the option to be fully remote, but they prefer a hybrid experience. Good news! Windows 11, while designed for hybrid work, works for all scenarios—whether remote, onsite, or hybrid. And they can even use their own device. Learn more.

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Fluxys: Embracing hybrid work through next-generation collaboration tools

Fluxys, a pioneer and driver for sustainable energy transition, knows all too well that without end-user adoption, even the most advanced technology can become nothing more than an expensive paperweight. Taking a people-first approach, Fluxys – together with their Microsoft partner – developed a digital coaching service to help users adapt to the new collaboration tools with ease and embrace the new hybrid workplace environment. Learn how to break down barriers in your organization to create a communication ecosystem where employees and clients understand the many features of Teams and are ready to fully implement its capabilities.

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Managers hold the key to hybrid onboarding

Managers are at the forefront of making hybrid work, work. To do so, they need organizational and technological support to play this key role in fostering well-being, sustaining performance, and cultivating belonging in your organization. Previously, organizations could count on a full onboarding system, where many people contributed to the onboarding success of a new employee. In a hybrid environment, “the full-service concierge” is now your manager. Learn more about how digital employee experience platforms like Microsoft Teams and Microsoft Viva can empower your managers to lead the shift.

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Custom Air Products & Services manage HVAC manufacturing process using the Power Platform

Custom Air Products and Services is an HVAC company that needed a customized solution to track the entire lifecycle of units from “cradle-to-crate.” Microsoft Power Platform had the tools they needed to fully digitize without expensive custom software. Read here to learn how the Power Platform transformed their business across 30+ usage needs.

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The Cloud PC is the New Road to Virtual Desktops

According to Forbes, the Covid era has emphasized just how vulnerable we all are to massive business disruption. That, and the global transition to hybrid and work-from-anywhere work have changed the game. VDI is no longer the standard for modern workforces. It’s time to move to Cloud PCs for in-office, completely remote, or hybrid models. Read more.

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What Great Hybrid Cultures Do Differently

In the era of the human-centered corporate culture shift, what key practices set certain companies apart from complete cultural collapse? Strong, highly functional cultures will succeed no matter when or where employees work. To do this, companies will need the right tools and technology to embrace asynchronous communication and collaboration, make communication boundaries clear to prevent employee burnout, and champion documentation and the production of artifacts. Let us show you how Microsoft Teams can help your company find alignment for sustained success.

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Orica Streamlines Provisioning and Efficiencies with Microsoft Endpoint Manager

Orica, a multinational infrastructure and solutions provider that has supported mining customers for more than 140 years, was an early cloud adopter, managing the ever-changing needs of a complex supply chain and customer demand for more sustainable mining technologies. But they were looking for a single solution to not only facilitate endpoint management, but as part of a broader strategy to improve security. They now have a unified platform that increases security, improves their customer experience, and saves time. Read more.

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Powerful alone, better together

Together the Microsoft Power Platform empowers you to create solutions that accelerate business. The platform connects powerful tools to analyze data, automate processes, create virtual agents, and more. Find out here how your team can benefit from this powerful platform and build end-to-end business solutions.

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Modernize Endpoints: A Zero Trust Approach

The endpoint is the new workplace. According to the 2022 Work Trend Index, more than 50% of hybrid employees are considering going fully remote in the next year. This means on-site tech support can no longer be your only option to resolve complex technical issues. Learn more about how to start your journey to Zero Trust with the most advanced endpoint and identity management strategies from Windows.

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Manage apps in Power Apps

Make the most of your Microsoft Power Apps and learn how to manage and share your apps easily. Looking to view or restore an old version? Need to update permissions? This learning module will show you how. Check it out and learn how to manage your customer applications and create environments in Power Apps.

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Drive New Ways to Work and Be Together

Hybrid work has changed the way we work, and Microsoft Teams is the tool that can help you make the most of it. Microsoft Teams provides an intuitive way to connect and work collaboratively, allowing people to interact regardless of where or when they work. Discover new and easier ways to create more immersive and engaging meetings by increasing your flexibility. Bring apps into meetings for real-time, multi-participant collaboration while maintaining Teams' security, familiarity, and capability. Sign up to stay connected. We’ll help you learn more about using Microsoft Teams.

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Let’s Stay Connected!

Make hybrid work, work. The next generation of Windows experiences from Windows 11 and Windows 365 combine the power and security of the cloud with the versatility and simplicity of the PC. Powerful for employees, consistent for IT, and secure for all, the intuitive, From online meetings to document sharing to remote device set-up, your teams can work confidently anywhere, protected by the most secure Windows yet. When you sign up for our mailing list, you’ll get even more information showing how Windows 365 enables a variety of new scenarios for the new world of work. Let’s stay connected.

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Join the community

Microsoft Power Apps is more than an award-winning platform—it is a powerful community filled with rich resources. Connect with peers, share creativity, and learn from professionals. Meet like-minded business leaders to discover valuable insights, plus access hundreds of videos and blogs. Join the discussion today!

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10 innovation areas that are reshaping app development

Thousands of organizations around the globe are using Microsoft Power Apps to solve challenges and boost their businesses. As these numbers grow, Microsoft has identified 10 new areas that a shaping app development. From #LessCodeMorePower to thousand app scale, see why Power Apps is changing the app world.

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Microsoft Boosts Hybrid Workforces with New Additions to Teams, Windows 365 and Viva

With new features for Microsoft 365 offerings--including Teams, Windows 365, and Viva--Microsoft provides solutions to new challenges in the world of hybrid work, including the need to balance employee demands for flexibility with businesses’ needs. Microsoft is looking to help solve some of these challenges with the addition of more flexible collaborative tools. Read more.

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Cybersecurity Company Uses Windows 11 Security Features to Transform Operations

When ITC Secure, an advisory-led cyber security services company, upgraded to Windows 11 Enterprise, it unlocked the security features needed to innovate its hybrid working environment. The company transformed its security operations to an internationally distributed workforce that could draw on global insight. Now, ITC transfers these benefits to customers by delivering uninterrupted security services. ITC has long been on the leading edge of security innovation and service delivery, using the latest Microsoft technologies to deliver tailored security solutions. They just upped their game.

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Satya Nadella- The Future of Work

The landscape of what we call the office has changed. What does it mean for organizational leaders navigating the shift? How do they accommodate people’s needs meanwhile maintaining a culture of excellence? The fundamentals of what transforms a group of people into an outstanding team haven’t changed much over time. However, the tools we have at our disposal and the environment that these events transpire in have changed dramatically. Learn more as Microsoft CEO, Sadya Nadella, shares his key insights on the future of work.

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Scale: grow your apps as you grow your business

This brief video shows you how Microsoft Power Apps helps your business, developing at scale with quality and security. Whether your business needs a thousand apps or just a few, Power Apps capabilities enable you with agility and speed. Learn more here:

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Let’s Connect

Hybrid work has changed the way we work and communicate, and Microsoft Teams is the tool that can help you make the most of it. We understand that there is more to communicating than merely spoken word, which is why we use AI and machine learning in our strategy for continual improvement. Learn more about how Microsoft Teams can improve and enhance call quality and meeting experiences for your team.

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Introduction to Power Apps

Discover Microsoft Power Apps and what the platform can do for you. Explore the different type of apps you can develop for different business needs and learn which one is right for you. Read a customer success story and watch a video to get started. Check out the manual here:

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Save Time, Save Money

Save your business time, money, and stress. Take advantage of the NextGen Windows experiences designed for hybrid work. With features like vendor license cost consolidation, reduced cost of risk, physical and T&E cost displacement, IT admin and deployment savings, and savings on automation and process improvements, transitioning to NextGen Windows can transform every area of your business. Learn how.

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One surprising response from a recent work-at-home study

Is your virtual tropical beach backdrop or blurred background a distraction for others? Research consistently shows that human beings rely on subtle physical cues in our communication, which doesn’t stop just because we’re no longer in the same room. In fact, the better that technology can transmit those cues, the better we can communicate. Together mode in Microsoft Teams combines decades of research and product development to place all participants on a video call, together in a single virtual space. Allowing the special centers of the brain to function more naturally not only reduces video call fatigue, but improves overall communication and cohesion in a virtual setting. Learn more about how Microsoft Teams is consistently working at improving user experiences.

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Exploring the Economic Benefits of Windows 365

According to a June 2022 economic validation by Tech Target’s Enterprise Strategy Group (ESG), Windows 365 Cloud PCs can offer businesses significant savings and benefits. ESG found that Windows 365 can provide a potential annual revenue increase of up to $14,013 per user. The move to Windows 365 can also drive an overall annual benefit of up $7,271 per user for small businesses and up to $6,765 per user for companies of 1,000 employees or more. And to support future growth, the shift can open new business opportunities. See how Windows 365 can save your business money when you sign up to say connected.

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Microsoft Teams: The future of meetings

As a species, our highly evolved brains respond to and process visual data better than any other type of stimulus. Subconsciously, we are constantly assessing and interpreting even the slightest social cues. Learn how Microsoft Teams makes even the most remote interactions a natural experience.

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The Total Economic Impact of Microsoft Teams

Microsoft Teams has grown to be the tool that companies rely on to communicate and collaborate. As employee adoption rates increase, and more of the enterprise is shifted to Teams, what is the economic impact on the business? This research from Forrester provides a framework for assessing the potential impact of Microsoft Teams on businesses. Increased productivity for employees and the enterprise, efficiencies from process automation, and cost saving from a reduction in help-desk tickets are just some of the emerging impacts that were observed. Sign up and download the e-book to learn about the economic impact of Microsoft Teams.

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Goodyear Rides on Microsoft Teams to Keep Plants Running

Goodyear is more driven than ever to keep people moving. When travel restrictions said “no,” Goodyear – with the use of Microsoft Teams – was able to say “go, go, go!” In 2020, the company’s 2500 engineers could no longer travel to factories for equipment installation or troubleshooting. So, Goodyear turned to Microsoft Teams running on RealWear assisted-reality wearable computers to bring the engineering experts into the plants virtually. Not only did this reduce their dependency on travel and its associated costs, but the company was able to deliver solutions faster.

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Cloud PC Preps Accounting Firm Grant Thornton for Hybrid Future

While COVID-19 forced massive change – and many hiccups – for companies throughout the world, the 2020 tax season went off without a hitch for UK-based accounting and tax firm Grant Thornton. That’s in large part due to its early bet on SaaS, Microsoft Azure, and software-defined networking. But Grant Thornton didn’t stop there. The accounting leader looked to push its desktop needs further into the cloud and accelerate a digital transformation to free up even more resources. Windows 365 was the answer, and it’s been a game changer. Read more.

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The Economic Impact of Microsoft Teams

By providing an integrated collaboration solution, and safeguarding information all in a compliant environment, Microsoft Teams support your business goals towards global growth across multiple locations and time zones. During a financial analysis study measuring the economic impact of Microsoft Teams, findings indicated that that organizations experienced a $30.3 Million return on investment over three years, resulting in an 832% ROI. The array of collaboration tools makes it an essential tool in business today. Learn more.

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Government IT Department Strengthens Connection with Remote Communities, Secures Hybrid Workplace

Located in the northernmost region of Canada, Nunavut covers one-fifth of the country and stretches across three time zones. For the Government of Nunavut, internet connectivity is a lifeline to provide healthcare, education, housing and family, and financial and other services to their communities. They were looking for a secure and simple solution, with a familiar UI, that fit easily into their current processes and support structure. The solution? Windows 365. Read why Windows in the cloud was the right choice, and how the people of Nunavut are using it to improve their lives.

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3 Leadership Lessons for 2022

Hybrid work is here to stay. What does it mean for organizational leaders navigating the shift? How do they accommodate people’s needs meanwhile maintaining a culture of excellence? Turns out, the fundamentals of what transforms a group of people into an outstanding team haven’t changed much over time, just the application. Learn about why you should give employees autonomy to work asynchronously as well as the technology to support them, for both personal and collective wellbeing.

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Let’s Stay Connected!

Make hybrid work, work. The next generation of Windows experiences from Windows 11 and Windows 365 combine the power and security of the cloud with the versatility and simplicity of the PC. Powerful for employees, consistent for IT, and secure for all, the new Windows does it all. From online meetings to document sharing to remote device set-up, your teams can work confidently anywhere, protected by the most secure Windows yet. When you sign up for our mailing list, you’ll get even more information about how Windows 365 enables a variety of new scenarios for the new world of work. Let’s stay connected.

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Microsoft 365 Hybrid Windows for a Hybrid World of Work

Our work lives today are more flexible, but also more complex. So it makes sense that businesses want solutions that are streamlined across their IT infrastructure, and seamless and easy for their employees to use. The next generation of Windows is built to help businesses of all sizes accelerate their digital transformation. It’s hybrid Windows for a hybrid world. Learn more.

Hybrid Work: A Guide for Business Leaders

The way we work, do business, and meet customer and employee needs has changed dramatically. With data showing that all parties want flexibility, the shift to hybrid work is a strategic business opportunity for every organization—one that requires a new operating model. Fortunately, Microsoft has been a trailblazer in this transition, and shares what they’ve learned at scale about people, places, and processes. Subscribe to stay connected. We’ll help you take an active role in shaping your organization’s future.

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The Digital Imperative for Every Organization

When it comes to getting ahead – and staying ahead – in today’s business environment, there are few things more urgent than digital transformation. At the 2022 Inspire conference, Microsoft CEO Satya Nadella highlighted the difference between organizations that thrive and those that get left behind. “Every organization in every industry will need to infuse technology into every business process and function so that they can do more with less,” Nadella says. And no technology is better positioned than Windows to deliver on the power and promise of cloud technologies. Read Satya Nadella’s keynote to learn about all the Microsoft technologies available to your business. We’re here to help you make hybrid work, work.

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NEC: Trading Thanks and Praise on Microsoft Teams to Promote Psychological Safety

As our workplace evolves, so too must the way we connect and communicate. With their shift to a hybrid business model, NEC relies on Microsoft Teams for onsite and remote users to connect and collaborate. The multi-national electronics corporation fosters a culture of mutual recognition and growth, so human-centered solutions are paramount to their teams’ success. To suit their unique needs, NEC has also incorporated custom Teams apps into their everyday work experience that make it easier to casually convey intent when plain text falls short. Learn how we can help you customize a solution for your unique needs.

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Hybrid work takes off at United Airlines with Microsoft 365 and Microsoft Teams

For United Airlines, “hybrid” work was a way of life for employees based around the globe. But collaborating meant relying on phones and lots of travel. When COVID-19 changed airline travel overnight, United Airlines needed to find a way to take its bourgeoning hybrid culture to the next level. Microsoft Teams and Microsoft 365 became the crucial collaboration tools United used to build a hybrid culture that reflects the flexible nature of their business. Learn how these tools help United do more with less.

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Faster together: How citizens plus pros are reshaping app dev with low code

In this digital briefing, learn how IT teams are embracing citizen development within their organizations. Join the excitement surrounding low-code solutions among IT staff and explore best practices for creating teams that encourage collaboration between citizen and professional developers. Start your app journey here.

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What’s New in Teams

Microsoft Teams is innovating for the workplace. Now you can now bring Microsoft Teams to any meeting space to help everyone feel closer and more engaged. Sign up and learn how you can create a natural and immersive experience with Front Row—a new layout in Microsoft Teams Rooms that enables in-room participants to see remote colleagues face to face across a horizontal plane as if they were in the same room. Learn about how to use live reactions and how you can identify and differentiate the voices of up to 10 people talking in a Microsoft Teams Room. Sign up to stay connected. We’ll help you understand how Teams Rooms can work for you in your space.

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Let’s Stay Connected!

Make hybrid work, work. The next generation of Windows experiences from Windows 11 and Windows 365 combine the power and security of the cloud with the versatility and simplicity of the PC. Powerful for employees, consistent for IT, and secure for all, the intuitive next-generation Windows does it all. From online meetings to document sharing to remote device set-up, your teams can work confidently anywhere, protected by the most secure Windows yet. When you sign up for our mailing list, you’ll get even more information about how Windows 365 enables a variety of new scenarios for the new world of work. Let’s stay connected.

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Reliable Electric: Power platform customer story

This case study tells the success story of Lars Peterson, a citizen developer and general manager at Reliable Electric in Canada. Teaching himself Power Apps, Microsoft Flow, and SQL, Lars built a simple but powerful app that accelerates the bidding process for electricians. Ultimately, his company replaced proprietary bidding software that cost $2,000 per seat, transforming the business and improving the bottom line. Learn how you can start saving, too.

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Hybrid Meetings: Teams powered by Microsoft 365

Communication and collaboration are pivotal to your business success, and with more employees choosing to work remotely, how do the new features in Microsoft Teams facilitate safe, connected, and productive operations? Through AI and machine learning, Microsoft Teams is delivering innovative enhancements that bring a natural, human element to virtual interactions – making meaningful connections possible.

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The Workplace in Transition

Hybrid work creates new opportunities – and new challenges. Windows is designed for the workplace of today, with greater organizational security, flexible and inclusive experiences, and easier device management. And Windows 365, powering the world’s first cloud PC, offers a simple way to stream Windows experiences from the Microsoft cloud. This means an individual employee’s personal settings, apps, and content can be securely accessed on any device. Learn more.

Leverage existing talent: empower your team to develop apps

This video shows how you can enable your current team to build application solutions with advanced functionality using Microsoft Power Apps. Its visual approach is intuitive and simple, yet flexible and powerful. This low-code platform has capabilities for both citizen and pro developers. Unleash your IT team to collaborate with fully supported end-to-end, low-code development. Learn more here:

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Popular outdoor retailer REI embraces hybrid work with Microsoft Teams and Surface Hub

When REI reconsidered plans to move to a large, new campus, employees embraced a hybrid work strategy. For the 15,000 employees at the company, moving to Microsoft 365 and Microsoft Teams not only provided them with more flexible work options, but also allowed them to embrace their core values of protecting and engaging with nature. REI’s new hybrid work strategy also helps the company keep employees off the road, boost sustainability efforts, and allows leaders to expand hiring to a larger geographic region, thus maintaining its strong culture of collaboration. Learn more

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Meet the Power Apps Champions

Microsoft Power Apps empowers citizen developers to build and share custom, professional applications that solve their business challenges. In this blog, you’ll see the stories of citizen developers who built apps and became Power Apps Champions.

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Forbes: Employees want flexibility and an inclusive culture

As organizations around the world make the definitive shift from remote to hybrid work, one thing is clear, employees want autonomy of when and where work gets done, and they are willing to go to great lengths to obtain it. With features like AI-powered active speaker tracking, multiple video streams, and people recognition, Microsoft Teams aids businesses in replicating in-office culture and connection, even for the most remote of workers. Offering employees, the structure and flexibility to work securely from anywhere.

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Windows for business

Windows just keeps getting better for business, with new experiences designed for hybrid work and ready for you today. As workplaces and world events continue to evolve, so do the needs of your employees and business. That’s why Windows 11 is designed to be the most flexible, secure, and productive solution for hybrid work. You can continue to count on Windows to move your business forward with cloud-powered technology and services that adapt and evolve to meet today’s challenges – and tomorrow’s. Watch this video to learn more.

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Samit Saini’s Power Apps journey at Heathrow

This video captures the journey of Samit Saini, a security officer at London Heathrow Airport and who discovered Microsoft Power Apps. As a novice, he easily created useful, time-saving applications. Now, as a member of the IT team, he teaches others to do the same. See how Samit and Power Apps led digital transformation.

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Great Expectations: Making Hybrid Work, Work

The way in which employees approach work has forever been changed. According to The 2022 Work Trend Index, the modern worker values flexibility, personal well-being, and a healthy work-life balance. Modern talent also wants to know their job has meaning and purpose, as indicated by a dramatic shift in their “worth-it” equation. Organizations that embrace hybrid work and invest in the technologies specifically designed for this environment will be able invest in talent development programs that foster a culture of growth and sense of purpose. New innovations like Microsoft Teams are specifically designed to offer employees choice and desired flexibility. We can help. Learn more.

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Microsoft’s Work Trend Index

From when to go to the office to why work in the first place, employees have a new “worth it” equation. And there’s no going back. The pandemic brought many changes to the way we do business. Some things will return to "normal" but others never will. This report uncovers the latest trends about the future of work. #HybridWork or #RemoteWork? This is courtesy of Pratt Computing Technologies, Inc., a Certified Microsoft Partner that helps businesses #SMB and #Nonprofit maximize their use of #Microsoft365BusinessPremium. #MicrosoftTeams

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Get started with Power Apps

Ready to create your first app? Learn the basics of Microsoft Power Apps and how you can make your business more efficient. Explore the different technologies and easily build an app:

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The Virtual Hallway

The greatest challenge that leaders face in the new hybrid work reality is the loss of meaningful in-person connection. Can Microsoft Teams provide the digital equivalent of the “hallway” conversation? According to the Microsoft 2022 Work Trend Index, “Unscheduled, ad hoc calls have risen 8% in the past two years and now make up 64% of all Teams meetings. And meetings under 15 minutes now make up a majority of all meetings (60%) and are increasing more than any other meeting length.” Microsoft Teams allows every employee to feel connected regardless of where they call work. Learn more

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4 reasons small businesses should innovate with Power Apps

This infographic demonstrates how Microsoft Power Apps can help businesses empower their workforce, save money building apps, simplify the development process, and scale quickly without compromising quality or security. Learn more:

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Kent State - Connecting Beyond the Boundaries of the Classroom

The highly interactive technologies embedded in Microsoft Teams make virtual connections more natural, engaging, and ultimately, more human. By providing one central location where brainstorming, meeting, calling, and instruction happens, work can be streamlined allowing more time for connection and innovation. Learn how Kent State University is using Microsoft Teams to help students and faculty feel more connected and included.

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How Low-Code Platforms Let Developers Drive Business Innovation

Watch this webinar to learn how low-code platforms like Microsoft Power Apps empower all developers to unleash innovation and drive growth. Discover how to engage and leverage your team in a pro developer scarcity climate. Microsoft and Forrester Research speakers lead the discussion. Sign up here.

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It’s Time for Teams

Flexibility will define the future workplace. Hybrid teams working both remotely and in-office is now the norm. For several businesses the approach to remote and hybrid work has been reactionary, leaving many employees feeling isolated and dismissed and many business leaders fearing the loss of their unique corporate culture. It is more important than ever to proactively address the challenges that can accompany hybrid teams. Let us show you how the technologies behind Microsoft Teams are specifically designed for the hybrid world to enable your team to collaborate seamlessly, stay connected, and simplify processes in a secure and compliant way. All in one place.

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Cisci

#cybersecurity #infosec VIA @securityaffairs Cisco addressed critical flaws in Small Business VPN routers More 👉 https://bit.ly/3zWXsuN @chuckdbrooks @mclynd @DrJDrooghaag @fogle_shane @PVynckier @BillMew @gvalan @robmay70 @avrohomg @TylerCohenWood @victoryabro

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Activate Digital Selling: A holistic approach

Customers have changed more than we realize. They have a ton of access to information via social and digital channels, and they use it to make better, more informed decisions. How has selling changed as clients' research and engagement capabilities have become more digital and advanced? To compete effectively, businesses must take a more holistic approach to accelerate revenue outcomes by transforming selling with an intelligent, comprehensive digital sales collaboration platform. Tools like Dynamics 365, Office 365, Azure, and Power Platform work to integrate data and AI. Review the infographic to learn how Microsoft is approaching digital sales to integrate marketing, commerce, and sales to deliver modern customer experiences.

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Customer stories showcase traction for Microsoft’s business apps division

Rapid digital shifts in the business market have forced organizations to up their cloud game and application services. Sales teams need to discover changes in customer intent and act quickly to remain competitive. Business apps such as Microsoft Dynamics 365 and Power Platform have been successful because of the pre-trained AI models within the application, which makes it easier to deliver in right time experiences (RTE). RTE are products, services and applications which provide the right information to the right person at the right time on their device of choice. To create RTEs, a company must connect real-time data, partner with, and open data via AI-driven analytics.

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Activate Digital Selling: Connect with customers through their preferred channel

 The global pandemic gave way to new priorities shaped by a year (and then some) of crisis. With the acceleration of hybrid work, sellers now understand they need to help customers be better buyers. But how? The shift in B2B buying has reconfigured B2B selling, and sellers can focus on connecting with customers through their preferred mechanism. Review the infographic to learn about individualizing selling at scale, including ways to unlock data to discover opportunities.

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Activate Digital Selling: Four steps to accommodate the new buyer reality

The customer journey has changed. Almost all B2B exchanges are done digitally today, and research suggests today’s buying groups are more diverse than ever, with millennials making up the single biggest B2B buyer group. To stay relevant, sellers need to guide and collaborate with customers remotely, understand their customers and strengthen relationships, optimize processes to reduce costs, and help teams adapt to rapidly changing environments. Review the infographic for bullet points and fast facts about the new buying reality.

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Create human connection with Dynamics 365 Sales and LinkedIn Sales Navigator

Connecting with customers and building trust to create strong relationships is essential in today’s digital era. Microsoft Dynamics 365 Sales and LinkedIn Sales Navigator have joined forces to offer an adaptive solution that anticipates customers’ needs as they change. With LinkedIn Navigator’s vast network of business decision makers, you can find the right customers, better understand what they care about, and connect in a more meaningful way. Put the human touch back into every customer interaction.

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Advances in digital behavior analytics are transforming how retailers sell online

COVID-19 accelerated the predominance of online sales. The result is an increased need to personalize the shopper experience—not reduce it. Real-time segmentation that factors things like location, gender, and age are still important, but what’s more important is understanding specific consumer intent. AI-driven solutions unleash insights about individual interests, motivations, and potential conversions. Instead of bombarding customers with information based on common characteristics, personalization using AI makes shoppers feel seen and heard.

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The Partner Opportunity For Microsoft Business Applications ISV

The Microsoft Business Applications ISV Connect Program offers ISV partners a framework to assess potential business opportunities related to building, managing, and selling Microsoft Business Applications as a Microsoft partner—capturing multiple revenue opportunities. Access platforms, tools, resources, and support designed to help you develop, publish, and market your business apps. Be a Microsoft partner and obtain the tools to fully develop your selling potential. Subscribe to stay connected—we´ll help you navigate the world of Microsoft Business Applications as a Microsoft partner.

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Understand your customers and strengthen relationships remotely

The world has changed, and the workplace continues to evolve post-pandemic. Understanding your customer is essential for personalizing sales—knowing your client wants and needs leads to effective engagements. With increased work happening in the cloud, products like LinkedIn Sales Navigator and Dynamics 365 Sales help you stay agile, meeting customers wherever they are. Sign up to learn more about how to effectively engage with digital selling.

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This LinkedIn tool could boost your sales

LinkedIn Sales Navigator is a premium subscription-based app specializing in prospecting and tracking sales prospects. Its advanced search engine helps identify ideal candidates by looking for leads or accounts—filtering search results based on geography, industry, company size, role, seniority level, and more. With Sales Navigator, marketers can engage new leads and connections and discover new ones automatically. The Team version connects popular CRM applications and captures your Sales Navigator activity.

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Britax Römer creates a unified e-commerce solution with Dynamics 365

Child car seat and stroller engineer/manufacturer Britax Romer designs and delivers its safety products to retailers across Europe. To innovate and keep ahead of the competition, it needed to automate, digitize, and give savvy customers and retailers the information they needed in one place—as well as fulfill deliveries in record time. Microsoft Dynamics 365 solutions enabled the retailer consumer guidance toward the best safety products for children.

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Kent Water Sports pivots during COVID-19 with Dynamics 365

As people spent more time outdoors during COVID-19, Kent Water Sports experienced a huge spike in product demand for its outdoor water and snow activities equipment. Improving its e-commerce experience was essential to keep up with orders. Microsoft Dynamics 365 Commerce and Microsoft Power BI allowed Kent to thrive during the pandemic. The solution enabled employees to access, manage, and share data with ease to fulfill customer needs. Kent had a record sales year and is going strong—just like its active clients.

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