Thursday, April 7, 2022
Customers have changed more than we realize. They have a ton of access to information via social and digital channels, and they use it to make better, more informed decisions. How has selling changed as clients' research and engagement capabilities have become more digital and advanced? To compete effectively, businesses must take a more holistic approach to accelerate revenue outcomes by transforming selling with an intelligent, comprehensive digital sales collaboration platform. Tools like Dynamics 365, Office 365, Azure, and Power Platform work to integrate data and AI. Review the infographic to learn how Microsoft is approaching digital sales to integrate marketing, commerce, and sales to deliver modern customer experiences.
Tuesday, April 5, 2022
Rapid digital shifts in the business market have forced organizations to up their cloud game and application services. Sales teams need to discover changes in customer intent and act quickly to remain competitive. Business apps such as Microsoft Dynamics 365 and Power Platform have been successful because of the pre-trained AI models within the application, which makes it easier to deliver in right time experiences (RTE). RTE are products, services and applications which provide the right information to the right person at the right time on their device of choice. To create RTEs, a company must connect real-time data, partner with, and open data via AI-driven analytics.